Vourelle respects the creative work and intellectual property of others, and we expect the same respect for our own. We follow the copyright and trademark laws that apply to our business, including the U.S. Digital Millennium Copyright Act (DMCA), the Copyright Act 2021 of Singapore, and the equivalent laws of the United Kingdom, Australia and Canada.
Vourelle is an independent online retailer based in Singapore. The pieces in our collection are sourced from partner suppliers around the world and are not manufactured by us unless we say so. Any trademarks, brand names or third-party materials that appear on this website belong to their owners. Where we refer to them, it is only to describe a piece accurately, and it does not suggest any connection with, endorsement by, or sponsorship from those owners.
Reporting an Intellectual Property Concern
If you believe that a piece, image or any other content on our website infringes your copyright, trademark or other intellectual property rights, please write to us at info.vourelleshop@gmail.com so we can look into it.
To help us act quickly, your notice should include your full name, postal address, phone number and email address; a description of the work or mark you believe has been infringed; the link to the page on our website where the content appears, with enough detail for us to find it; a statement that you believe in good faith that the use is not authorized by you, your agent or the law; a statement that the information in your notice is accurate and that you are the rights owner or authorized to act for them; and your physical or electronic signature. Notices that leave out these details may take longer to resolve.
How We Respond
We treat every intellectual property concern with care. When we receive a complete notice, we will review it in good faith, look into the matter, and remove or disable access to the content where that is appropriate. We will let you know what action we have taken.
If content you provided was removed and you believe this was a mistake or a misidentification, you may send us a counter-notice at the same email address. Please include your contact details, the content that was removed and where it appeared, and a statement explaining why you believe it was removed in error. We will review it and, where appropriate, share it with the person who made the original complaint.
Repeat Infringement
Where a supplier, user or account repeatedly infringes the rights of others, we may stop working with that supplier, remove the related pieces from our collection, or close the account concerned.
Good Faith and Fairness
We aim to handle every concern openly and fairly. Please note that knowingly making a false claim of infringement may carry legal consequences. If you are unsure whether content infringes your rights, we encourage you to contact us first so we can talk it through.
Contact for Intellectual Property Matters
Store Name: Vourelle
Address: Blk 634 Choa Chu Kang North 6 680634
Email: info.vourelleshop@gmail.com
Phone: +65 87875990
Customer Service Hours: Monday to Friday, 9:00 AM to 6:00 PM (Singapore Time, SGT)